Welcome to the MassiveCert Flood Zone Determination Dispute website. This site makes it easy to submit your case to our team so it is quickly and accurately updated.
Enter your Determination ID which can be found on the bottom right of your Standard Flood Hazard Determination Form (SFHDF). Disputes cannot be submitted without a valid SFHDF Determination ID.
Enter your contact information so we may return your updated determination to you or contact you with questions.
Locate the structure by panning and zooming the map and clicking on the rooftop of the proper structure. You can enter an address into the Zoom to Location box to focus the map. When you click on the map, we will calculate the latitude and longitude so there is a clear understanding of the location. You can submit a dispute without knowing the exact structure location but it may take longer to review.
On the map, you will see the FEMA flood hazard zones, parcel boundaries, FEMA Base Flood Elevation and Cross Section lines, and an aerial photograph. These features will help to locate the structure of interest.
Add comments for our team including the nature of the dispute, what is disputed, if the latitude and longitude is accurate, or anything else that may help the review team process your case quickly and accurately.
Submit your case by clicking the Submit button and you will receive confirmation of the submittal. If a valid Determination ID is not entered, the submittal will not receive a confirmation.
Support can be reached at email@example.com. If you have attachments to support your case, you can also email them. Please include your Determination ID on all correspondence.